Overview

Be a valued and much appreciated part of our service team at Ohio Pools & Spas! Ohio Pools & Spas was founded in 1957 and is based in North Canton, OH. We are one of the leaders in hot tub sales and service and pool service in the greater Northeast Ohio area. We have carried the same brand of hot tubs (Hot Spring Spas) for nearly forty years and have some of the most experienced technicians in the industry!

Responsibilities

What Will You Be Doing?

The Service Assistant’s primary role is the delivery of hot tubs and saunas to customers homes, regular pool and spa maintenance (cleaning and water care), and possibly assisting in our warehouse refurbishing or scrapping old tubs. There are opportunities to advance to a full technician and perform complete technical maintenance of pools and spas after tech training both in the classroom and in the field.

• Delivers products to customer homes with delivery crew

• Basic water care and cleaning

• Ride along with Service Technicians to provide assistance and learn

• May assist at warehouse with refurbishing program

• Drives company vehicle for business purposes as required

• Maintains a clean and safe working environment, utilizing all available resources, ensuring safety and security of the employees, customers and property

The Benefits of Working Here

Our benefits exemplify our commitment to an employee-first culture, ensuring employees and their families are well taken care of, safe and secure. Some of our benefits include:

• Competitive Pay

• Medical/Dental/Vision Plans

• Paid Time Off

• 401(k) plan

Benefits may be earned after qualifying period and are only for full-time employees.


Qualifications

What You Bring To Us

• A desire to work with technicians and learn about spa and pool maintenance
• Experience with pool and spa operation and maintenance, to include water care, a plus but not required
• Ability to lift at least 50 lbs on a regular basis
• A hard work ethic willing to go the extra length to provide a great experience for our customers
• A desire to work with a good group of people and have fun while delivering and maintaining health and home leisure products to customers

Job Types: Full-time, Part-time, Temporary

What We Stand For

Established in 1976, San Diego Hot Spring Spas has grown to be a leading retailer of hot tubs, swim spas, saunas, and pool equipment and chemicals in the greater San Diego area. We foster an employee-first culture built around our values of Honesty, Integrity, and Professionalism, which define how we approach our relationships with our employees, vendors, customers and communities and influence every aspect of our business.

Responsibilities

In sales, you are…

• At the sales counter engaging in thoughtful conversations with customers while maintaining the visual appearance of the store.

• Performing Water Test and diagnosing water issues with customers.

• Engaging with customers at the register, offering product information and sharing promotions as a brand ambassador.

• Keeping pace with customers, balancing multiple priorities and using good judgment to manage time.

In merchandising, you are…

• Organizing and ensuring we have a well-merchandised store.

• Presenting products, lifting boxes, climbing ladders and cleaning the store.

• Working with a great team, surrounded by lively music, resulting in a huge sense of accomplishment.

In inventory, you are…

• Pulling customer product orders utilizing technology.

• Ensuring inventory accuracy through attention to detail and communication.

The Benefits of Working Here

Our benefits exemplify our commitment to an employee-first culture, ensuring employees and their families are well taken care of, safe and secure.  Some of our benefits include:

• Competitive Pay

• Medical and Dental Plans

• Paid Time Off

Benefits may be offered after a qualifying period and for full-time positions only.

Qualifications

What You Bring To Us

• You love to engage with people. You’re the person who strikes up a conversation and makes a connection.

• You are passionate about connecting with customers and your team to provide clear, concise, compassionate communication.

• People say you have a heart for service. You love to sell. For you, it’s about learning what a customer truly needs and offering suggestions.

• You are always learning! You are eager to learn how technology and selling work together to provide an exceptional customer experience.

• You take pride in your work. It’s your store!

• You love checklists. You like to stay busy, balance priorities and utilize your organizational skills.

• You understand retail is an ever-changing industry and remain flexible with your schedule.

• You want to delight the people around you and can’t wait to share that at San Diego Hot Spring Spas!